Dear Friends:

We know you are concerned. We understand and because we care about your family we have gone to great lengths, as always, to provide the best care in the safest environment. We want you to know that you are safe in our practice.

We have ALWAYS taken infection control seriously and follow all the CDC, ADA and OSHA Guidelines. Since COVID-19 we have gone above and beyond what we are required to do. Here is important information you need to know.

It is important that you know the safety our PRIVATE ROOMS and open bay provide for your family.

  • They allow for social distancing.

  • The aerosol particles produced during dental procedures are minimized from other patients to you and vice-versa through the use of our hospital grade HEPA filtration system.

  • They allow your personal information to remain private following HIPAA standard.

INFECTION CONTROL:

  • We have strict infection control guidelines set by OSHA & the CDC that we follow.

  • EPA approved disinfectants and cleaners that kill COVID, FLU, H1N1.

  • Clinical surfaces are either barrier protected or disinfected with a hospital grade disinfectant and changed with every patient.

  • Providing resources for patients to perform hand hygiene as they come into our office and before they leave.

  • Asking our patients to wear a mask or face cover when they come into our office.

  • Hospital grade keyboard covers that are disinfected after every patient.

  • We are spacing out appointments to allow for fewer people in the office at one time.

AIR QUALITY:

  • We have installed True-HEPA filters in every single room. This is a filtration technology used by hospitals. HEPA filtration traps particles and circulates the air. It is a four-stage filtration air purifier.

  • Increased air turnover exchange patterns.

WATER QUALITY

  • Our dental unit water quality exceeds Environmental Protection Agency (EPA) regulatory standards for drinking water. In fact, we use purified water in a closed system in every one of our dental chairs to ensure this high level for all of our patients.

SCREENING:

  • We are screening our patients 48 hours before their visit and in our office. Asking them to stay home if they are symptomatic or with sick family members.

  • We are screening our staff daily. Checking their temperature and any symptoms before starting our day.

  • Providing resources for patients to perform hand hygiene in or near waiting areas and throughout the office and asking them to wear a mask in the office.

STERILIZATION:

  • Routine maintenance for sterilization equipment is performed according to manufacturer instructions and is documented by written maintenance records.

  • For Instrument sterilization, we follow policies and procedures to ensure they are cleaned and reprocessed appropriately.

STAFF PPE

  • Our staff will be wearing PPE that is at the standard of Health Care Providers that are treating COVID-19 patients. (Gowns, Face Shields or Eye Glasses with side shields, Masks, gloves)

SURFACE DISINFECTION

  • We use hospital grade disinfection sprays and wipes that sterilize our rooms before and after each patient visit.

Your safety is always a top priority for us at North Scottsdale Children’s Dentistry.

We always will care for you the same way we care for our own family!